Online Tech Help: Virus Removal and Tune-Up
Is your computer infected by a virus or spyware? Removing malware from a PC can be difficult and frustrating if you aren't a computer expert. Let an online technician take the strain with our Virus Removal and Tune-Up package. Your PC will soon be virus-free and running like new again.
How it works

- You purchase your tech help package by clicking the Buy Now button.
- You receive an email containing a link to the CrossLoop website.
- You click on the link to start a chat session with your tech helper.
- If you have not already installed CrossLoop your helper will talk you through the process.
- You start CrossLoop and give the helper your access code.
- Your helper connects to your PC and starts work on your problem.
- You can chat or ask questions while your helper is working. You may also be asked to do things like restart the computer.
The Virus Removal and Tune-Up package includes:
- Removing viruses, spyware and malware.
- Installing or updating anti-virus and/or anti-spyware software.
- Configuring security settings.
- Removing unused software that may reduce performance.
- Defragmenting your hard drive.