Online Tech Help: New Computer Setup
New computers are supplied loaded with free trial applications that slow performance, can be hard to remove, and require purchase when the trial period is up. New computers also need Windows updates to be installed before they can be used securely. New Computer Setup gives your new computer the best start in life by getting rid of un-needed applications and ensuring that it is fully updated before you begin using it.
How it works

- You purchase your tech help package by clicking the Buy Now button.
- You receive an email containing a link to the CrossLoop website.
- You click on the link to start a chat session with your tech helper.
- If you have not already installed CrossLoop your helper will talk you through the process.
- You start CrossLoop and give the helper your access code.
- Your helper connects to your PC and starts work on your problem.
- You can chat or ask questions while your helper is working. You may also be asked to do things like restart the computer.
The New Computer Setup package includes:
- Removal of unnecessary programs that may harm performance.
- Removal of manufacturer advertisements and unwanted trialware.
- Optimize your web browser.
- Optimize your start menu.
- Create a system restore point.